Contact Us

We are here to help

If you would like to contact our support team, you can reach us by phone, by email or send a message using the form below and we will get back to you as soon as possible.

Landline Telephone No: 01506 870 220
Local Rate Number for UK customers: 0345 602 3712

eMail: info@stickandcaneshop.co.uk
We will always reply to emails as quickly as we can during working hours.

Customer Support Team: Normal Opening Hours

The customer support team is available from 9:30am to 5pm Monday to Thursday and 9:30 to 4pm on Fridays.
Lines are closed at the weekend, UK Bank Holidays and during Summer and Winter Staff Holidays. 

Festive Holidays:  We are closed from Tuesday 24th December 2024 and will re-open on Monday the 6th January 2025 as normal.

The Stick & Cane Shop is a trading subsidiary of Naysmith Ltd.

Head Office & West Calder Showroom

Unit 5/6 Polbeth Industrial Estate
West Calder, West Lothian, EH55 8TJ
UK

Normal Opening Hours:
Monday 1pm to 5pm
Tuesday, Wednesday & Thursday 10am to 5pm
Friday 10am to 4pm
Closed Weekends and UK Bank Holidays

Festive Holidays : We are closed from Tuesday 24th December 2024 and will re-open on Monday the 6th January 2025 as normal. If you have any queries or order amendments please email and we will endeavour to answer your questions as soon as possible on our return.

Click here to see information about our Extended Christmas Returns

Returns: If you are considering returning an item, please e-mail first, quoting the order reference number shown on your packing list and we will issue you a returns number. If you return an item without a returns number this will cause a delay in your request.

Click here for full returns information.

 

Online Enquiry Form

*
*
*
Existing Customer
 
 
*
*
*
Please add the two numbers